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SEDDAS Help

Help with SEDDAS Accounts

The SEDDAS Help Desk is available to assist CEOs with password resets and the basics of creating, entitling and managing their school administrator SEDDAS accounts. To do this the CEO will need to know what the business rules of the applications are, what entitlements should be granted, and what roles their school administrator needs for each application. If they are unsure, they can contact the Viva88 program office that requested they report the data. For contact information of those Viva88 Program Offices, please click the Business Portal Applications and Contact Information link found on the menus at the left.Ìý

The SEDDAS Help Desk is not able to help with technical questions about applications and does not have information on the applications themselves, or how to report the data you need to submit.

For assistance with SEDDAS password resets and technical difficulties regarding the Business Portal SEDDAS accounts, email: seddas@nysed.gov Please provide the BEDS code of your district or school, the user name you are asking about, your name and User ID and a contact phone number you can be reached at.

Help With Applications

Questions about applications accessed through the Business Portal or how to report the data you need to submit can be directed to your RIC, your BOCES or your Data Warehouse depending on who the owner of the application is.Ìý You can also contact the Viva88 program office of the application that you need assistance with. For contact information of those Viva88 Program Offices, please click the Business Portal Applications and Contact Information link found on the menus at the left.Ìý

If you can log into the Business Portal and have the correct entitlements, and still cannot report or view the data you are trying to access, you will need to contact the Viva88 program office that requested you submit data.

IF YOU NEED A CHANGE OF CEO IN SEDDAS SEDREF MUST FIRST BE UPDATED

SEDDAS accounts are created automatically based on the CEO of record in SEDREF, this can includeÌýSuperintendent, Directors, Principals, Head Masters, Charter School Leaders etc…

  • Once SEDREF has been updated a new CEO SEDDAS account will be created and entitled, and the former CEO SEDDAS account will be disabled.
  • CEO accounts should not be manually created or disabled.
  • To change a CEO in SEDREF you must emailÌýdatasupport@nysed.govÌý

For Detailed Instructions:Ìý

FOR NON CEO SEDDAS USERS THAT ARE IN SEDREF

  • Not all SEDDAS users need to be in SEDREF so this may not apply to all your administrators and their account titles in SEDDAS will be "INSTITUTION STAFF".
  • For SEDDAS users who are in SEDREF their account "Titles" are synchronized from the "Admin Pos Title" field in SEDREF.
  • Please be sure the information about your school, district or institution in the State Education Department Reference system (SEDREF) is up-to-date and accurate .
  • To check who is listed in SEDREF for your BEDS code:Ìý

For more information about SEDREF, please contact the Office of Information and Reporting Services (IRS).
Information Website:Ìý

New York City Public Schools

If you have question regarding New York City Public Schools, please contact yourÌýBorough Assessment Implementation Director, Ìýor call NYC Department of Education Division of Teaching and Learning Service Center at (212) 374-6646.Ìý

New York City Charter Schools

For questions regarding New York City Charter Schools:
NYC DOE Charter Office Help Desk Help Center